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About Us

Complete Caring Ltd was formed in 1998 to provide the Elderly with secure personal and domestic care in their own homes.

The founder of the company worked in private Residential Homes and found that the residents would, if possible, prefer to stay in their own homes with one to one personal care and daily assistance.

Complete Caring Ltd was formed to provide a much needed service, we are unique in the variety of services, we offer under one roof, the care we provide gives choice, dignity, privacy and the much needed independence to the Elderly and to people of younger years who need care.

Our care packages vary from 1 hour to provide support and assistance, through to Live-in care.  We also offer Care Management for family members who live too far away or are not readily available to control the correct care for their parents / grandparents etc.

Complete Caring Ltd is inspected by the Care Quality Commission.  Read our last inspection report.

Staff

All our staff are vetted with references and C.R.Bs, these checks include an Independent Safeguarding Authority check, which protects vulnerable adults, we require 2 professional references, and 1 character reference.

Once all checks are satisfied, the new staff member is inducted inth the Company by our 'in house' Training Officer, they are given several training courses to complete including manual handling, health & safety, basic food hygiene and medication training, through their employment they are trained and updated in all aspects of care.  Our new carers are supervised and will shadow other qualified carers until we feel they are able to care for their own clients.

We endevour to keep one carer with a client, it is easier for a regular carer to recognise any change in the client's daily routine as soon as it appears.  Once a change is noticed by the carer, it is reported to the office, we in turn will contact the family and discuss any changes required, if any, With Care Management any care changes are made first, then family are updated.

Care Management charges are quoted at point of assessment.