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Privacy & Cookie Policy

We are all worried about our online privacy these days so we thought we should probably say something about your privacy when using our website.

Your email address

There are a few reasons why you might choose to give us your email address:

In each case your email address is stored securely although not always on our server. Newsletter subscriptions could be held on Mailchimp. For information on their privacy policies please visit their respective website.

That said, we can promise you that we will never share your email address with anybody outside the above supplier(s) and our own company Complete Caring Ltd.

Cookies

We use cookies on our website to track user activity on the site and to enable various types of functionality. While we will endeavour to keep the list below updated, our site does relies on many third party services and the list may therefore become out of date if those services alter the cookies they use.

Please note that all of these Cookies exist to enable functionality on the website and not for advertising purposes. If you do not wish these cookies to be tracked you can disable them in your browser, but this may negatively effect your experience on the site.

There are two types of cookie you may encounter when using this website:

First party cookies: these are our own cookies, controlled by us and used to provide information about usage of our site.

Third party cookies: these are cookies found in other companies’ internet tools which we are using to enhance our site, for example Facebook or Twitter have their own cookies, which are controlled by them.

First party cookies

NamePurpose
CONCRETE5 Our site has been built using an installed and well established CMS (Content Management System) called Concrete5. Concrete5 by default stores what's called a Session cookie, which is stored temporarily and is destroyed when you close the link. No personal data is stored.
cookies_allowed This cookie is set with a 2 year expiry to remember that you have allowed cookies when visiting our site.

Third party cookies

NamePurpose
Cookies with names prefixed by __utm Stores information used by Google Analytics to track user activity on the site.
Cookies with names prefixed by __atuvc The __atuvc cookie is created and read by AddThis JavaScript on the client side in order to make sure the user sees the updated count if they share a page and return to it before our share count cache is updated. No data from that cookie is sent back to AddThis and removing it when disabling cookies would cause unexpected behavior for users.